Since Matou is made of kimono materials,
it should be hand-washed by a specialist at Produce M,
just like a kimono. Once we receive your garment,
we will require about two months before we return it to you.
Once we receive your garment, we will check your order form,
and have our specialist inspect the garment for stains,
tears, and loose seams, and send you an estimate.
Our skillful specialist will clean and care for your precious kimono
meticulously without putting a strain on it.
We will ship your garment in our bespoke case.
We will also notify you of the dispatch via email.